Why Londoners choose us.
A broken appliance is disruptive enough without chasing an engineer who never calls back. Here is what we commit to on every job, for homes and businesses alike.
Four things we get right, every time
We answer, and we turn up
Enquiries get a reply within 2 hours during business hours, with same-day slots across London subject to availability. When we book a slot, we keep it.
The price is agreed before we start
A fixed call-out fee that comes off your bill if you go ahead, parts confirmed before we order them, and the full total explained on-site before any work begins.
See our pricingTwelve months on every repair
Parts and labour are covered for 12 months. If the same fault comes back inside that year, we return and fix it at no charge.
What the warranty coversEngineers you can let in the house
Certified, fully insured and DBS-checked engineers, trained across every major appliance brand, who clean up before they leave.
5.0
Customer rating
98%
First-visit fix rate
12mo
Warranty on every repair
32
London boroughs covered
No surprises.
You should know the price, the time and the likely outcome before an engineer touches anything. That is the whole of it — everything below is just us being specific about what that means.
Rated by our customers
5.0 from 9 reviews on Google, Bark and Trustpilot
What that looks like
- A real person answers the phone during business hours
- A fixed call-out fee, deducted from your bill if you go ahead
- Parts priced and confirmed with you before we order anything
- Honest advice — if replacing beats repairing, we say so
- Every repair covered for 12 months, parts and labour
- All major brands, domestic and commercial appliances alike
Managing property rather than fixing your own appliance?
Landlords, letting agents and property managers get account billing, written reports and a 4hr priority response.
Let's get it fixed.
Tell us what's wrong and we'll come back with a time slot and a price.